Documented call volume (7 days)
No other volume metrics were invented. Agents without a reported count are omitted.
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Redundancy roadmap
Prioritized work to keep voice and product paths up if the assistant host is down. Effort is a rough calendar estimate, not a commitment. Nothing here has started.
Risks and single points of failure
Only observed facts. Call counts are the last seven days as reported by ElevenLabs. Unverified items are labeled.